01 / Retained support
Build dependable HR capacity.
Discuss ongoing outsourced HR support for day-to-day employee matters, manager guidance, documentation and organisational HR needs.
Explore retained support
Whether your organisation needs ongoing HR support, help with a specific employee matter, or stronger HR documentation and policies, begin with a short, practical outline of what you need.
Discuss ongoing outsourced HR support for day-to-day employee matters, manager guidance, documentation and organisational HR needs.
Explore retained supportRequest focused advice on a specific employee matter, HR process, policy or documentation requirement without an ongoing commitment.
Explore ad-hoc supportCreate, review or update contracts, handbooks, workplace policies and procedures so managers and employees have greater clarity.
Explore documentation & policiesA careful initial message protects everyone involved and makes it easier to identify the right next step. Keep the first outline factual, neutral and focused on the organisation’s immediate need.
State whether the matter is at an early discussion, investigation, meeting, appeal, consultation or decision stage.
Flag any scheduled meeting, response date, consultation period or other timing that may affect the next step.
Do not attach personnel files, medical information, investigation evidence or detailed allegations until a suitable channel is agreed.
Tell us what the organisation needs to decide, repair, document, manage or prepare for—not only what has gone wrong.
These answers explain how to make the first enquiry useful without sending more information than is needed.
Provide the organisation’s name, the broad type of issue, the current stage, any immediate deadline and the support you are seeking. A short, neutral summary is usually enough to begin.
The initial form is not intended for sensitive documents. If documents are needed, the team can confirm an appropriate method after reviewing the enquiry.
Select the relevant timescale and state the exact deadline in the message. This helps the team assess urgency and capacity without relying on vague terms such as “urgent”.
No. The form begins an enquiry. Any engagement, scope and related arrangements need to be confirmed separately before substantive work begins.
Yes, although an existing client with an active matter should normally use the contact route already agreed with the team so the enquiry reaches the right person quickly.
The website positions Alexander & Edmond Law Services as London-based support for employers across the UK and Europe. Confirm any jurisdiction-specific requirements during the initial conversation.