HR policy development and updates
Create new workplace policies or review and update existing policies so they remain clear, practical and aligned with how your organisation operates.
For organisations that only need help occasionally, our ad-hoc HR support service provides flexible access to HR advice and documentation. You can get experienced support for a specific issue, document or process without committing to an ongoing service.
Sometimes the most valuable HR support is a clear answer at the point a decision has to be made.
Focused guidance for employers, managers and internal HR teams
Some organisations manage most people matters internally but occasionally need experienced HR input. Ad-hoc support gives you a flexible route to advice and documentation for a particular issue, policy, contract or process.
The engagement stays focused on the matter you bring to us. We help clarify the issue, review the relevant information and provide practical guidance or documents that your managers can use.
The service is designed for organisations that need occasional access to HR expertise rather than a continuing retained arrangement.
Create new workplace policies or review and update existing policies so they remain clear, practical and aligned with how your organisation operates.
Draft, review or update employee contracts and supporting HR documentation so roles, expectations and responsibilities are recorded clearly.
Get focused HR guidance when a particular employee matter needs experienced input and managers need clarity on the available options and next steps.
Review an existing HR process to identify gaps, inconsistencies or areas that are difficult for managers to apply in practice.
Get practical advice when a workplace situation is difficult, sensitive or unfamiliar and your team wants an experienced second perspective before acting.
Use HR expertise when the need arises. The engagement stays focused on the specific issue, document or project rather than creating a continuing service.
Ad-hoc support is useful when a matter is unfamiliar, sensitive or moving quickly. We help you understand what has happened, what the organisation’s documents say and what practical options remain open.
Clarify the nature of the concern, preserve relevant information and decide whether informal resolution, investigation or a formal process is appropriate.
Review the history, expectations and records before planning the next conversation or a more structured management process.
Assess the allegation, plan proportionate fact-finding and help managers avoid reaching conclusions before the process is complete.
Identify what needs to change, prioritise the documents that matter most and create clearer language and processes for future use.
Examine the current steps, ownership and records, then recommend improvements that managers can realistically follow.
Add focused capacity or an independent view for a complex, sensitive or time-critical matter without changing the organisation’s existing HR structure.
We begin by understanding the immediate need. Once the scope is clear, we explain what information is required, what support can be provided and what the likely next steps will be.
Share the issue, relevant background, documents already in place and any timing or operational constraints the organisation is facing.
Agree the defined support required—such as advice, a document review, drafting, process guidance or help preparing for a meeting.
Review the facts and documents, explain the practical options and provide clear guidance tailored to the organisation and the matter.
Deliver the agreed advice or documents, confirm the next actions and identify any areas that may need later attention—without creating an unnecessary ongoing commitment.
Use the service for a defined issue, document or process when you want access to HR expertise without committing to an ongoing arrangement.
Discuss what you needThe organisation can manage routine matters but needs experienced input when a less familiar or more sensitive issue arises.
Managers need help understanding the facts, the process to follow and how to communicate the next step fairly and consistently.
A contract, handbook, policy suite or process needs to be drafted, reviewed or brought into line with current practice.
The existing team needs focused capacity, an independent view or practical support on a complex or time-sensitive matter.
The service is intentionally flexible and is scoped around the particular issue, document or process you need help with.
Support can cover a specific employee issue, absence, performance or conduct concerns, grievances, investigations, disciplinary processes, recruitment and probation questions, HR process reviews, and the drafting or review of contracts, handbooks, policies and other workplace documents.
No. The service is designed for organisations that need help with a defined matter or project without committing to ongoing HR support.
Yes. We can review the background and relevant documents, help you understand the available options and support the manager with a proportionate process and clear next steps.
Yes. Ad-hoc support can be used to create, review or update employment contracts, employee handbooks, workplace policies, disciplinary and grievance procedures, absence and leave policies, and recruitment or onboarding documentation.
Yes. The service can provide additional capacity or a second perspective while your internal HR colleagues retain ownership of the wider employee relationship and organisational process.
Timing depends on the urgency, complexity and information available. The initial enquiry is used to understand the matter, identify any immediate priorities and agree a realistic scope and timetable.
We clarify the issue and the outcome you need, identify the documents or background information required, and explain the proposed scope before substantive work begins.
Share a short outline of the issue, document or HR process you need help with. We can then discuss the most useful next step.